Nelson Air Testimonials
See some of the Reviews from current customers
***This company has been top notch every time I have used them . Just had a major service done as well as a new thermostat installed. Technician was super thorough and was very clean. He stayed to assist with getting the wifi unit connected and the phone paired correctly.
Really helpful!
Thanks, for your help!!***
***Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I would give 6 stars if I could. On the hottest day in So Cal, our air conditioning unit died. The service was quick, professional And on time.
Thank you for providing outstanding service!***
***Our AC went out yesterday. I remembered a friend of mine used this company and spoke very highly of them. My husband called and Scott, the owner, ANSWERED THE PHONE! It's rare to get this kind of customer service! We called yesterday and he was out this evening! He is professional, personable, wore a mask and made us feel very comfortable. He diagnosed our system and got it up and running for just the service call, $79.00! ...***
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'''Great service fast and knowledgeable. Scott is a pleasure to deal with. Answered all our questions and addressed all our concerns.'''
Elizabeth D. - 6/21/2018

'''Scott, was very knowledgeable about the AC equipment. Had my unit diagnosed in about 3 minutes. He gave me options to fix and worked with me on a fair price.
I will use Nelson Air again and also recommend to my friends.
Thanks for responding to my call at 9pm.'''
Ross D. - 6/21/2017

'''It was time for a new AC system! My AC went out at the end of last summer. I've been putting it off, but wanted to handle it before the summer rush. I did my research and Scott from Nelson Air seemed the most honest, and I was not disappointed with my decision! He walked me through everything and gave me great peace of mind through his attention to detail. He really wanted it to be perfect beyond functionality! He was concerned by the aesthetics as well. It's nice to see people still take pride in their work! I'd recommend to any friend/family! Thanks Nelson Air! '''
Shivee S. - 2/25/2018

'''It was nice to see a technician that was a perfectionist. They paid great attention to detail and educated me on the whole system afterwards. Thanks for the great installation guys, I highly recommend Nelson Air. '''
Dan S. - 4/8/2017

'''Our A/C wasn't working and it was a humid afternoon with the temperature over 90 degrees. Called one local company and their earliest appointment was in five days. Then called Nelson Air; Scott came out the next day and quickly diagnosed the issue as being an outdated and inaccurate mercury thermostat. He had a new digital one on the truck. Scott possesses all those traits you hope for in a technician who comes to your home...professional, efficient, knowledgeable, prompt, and pleasant. Thank you so much for saving the day; you have our highest recommendation! '''
Barb M. - 8/5/2017

'''saved the day!!!!! scott was on time quick honest fair and got everything fixed in less than a half hour when we've been given the run around by other companies and people for MONTHS!! I can't express enough how appreciative i am.'''
Nicole B. - 6/29/2017

''' I'm so thankful for this company! My AC would not turn on late Saturday afternoon and after calling two other "24 hour" companies that said they could not come till the next afternoon, I found Nelson air. He came out same day which my roommates and I greatly appreciated! It turned out one wire just had conductivity issues so it was an easy fix. In the future when I need more work done I will definitely call Nelson Air.'''
Elle M. - 4/22/2017

'''Scott was quick, knowledgeable, and very reasonable. He provided us with different options and fully explained each one. Overall, he went above and beyond trying to help us out with our circumstance. I would definitely recommend him for any of your AC problems! '''
Jennifer Wong- Sep 19 2017

'''Nelson Air has provided 5 star service from beginning to end. I just bought a condo and they did a complete overhaul of my Heating and Air Conditioning system. Thank you for the awesome install guys. I highly recommend Nelson Air.'''
Daniel Sheby- May 11 2017

'''Nelson Air installed a high efficiency Trane central heating and air conditioning system for me, and I couldn't be happier. Great communication, fast response, and super easy to deal with. Good local guy that knows what he's doing. 100% recommend.'''
Joshua Last- June15 2017

''' I called Nelson AC at 6 pm after I came home from work and noticed water dripping from one of the ceiling vents. It turns out the ac unit has a drain pipe which was clogged. He arrived the same night at 9 pm and cleared out the problem.
Talk about after hours service. It was great! Especially since its been 100+ degrees lately.
I would definitely recommend Nelson AC for service and/or repairs. I can't tell you how appreciative I am. '''
Paul C - Sep 15 2014

''' I called Nelson Air to come to my business to give me a quote. I own a grooming salon and was looking to tap into my current air conditioning unit and run a duct into my kennel room, where we keep the dogs, so they would stay nice and cool as well. The owner came initially to give me the quote and the price was fair. We set up a time for one of his guys to come back to do the job. The guy that came was friendly and did a good job. Two thumbs up. '''
Wendy N - Aug 29 2014

''' I hired Nelson Air to install a custom system to my home. The owner Scott came out and gave me a very reasonable estimate. While giving the estimate he walked through all my options and explained the pros and cons of different types of equipment and where to place the unit etc. Scott even took his time to recommend the different types of filters, MRV ratings and UV lights etc, which was a concern for me given that I have severe allergies. I decided to go with the Trane system and it works amazing! The installation went smooth, on schedule and no added costs beyond the initial estimate. I would definitely recommend Nelson Air to anyone who needs AC installed. Scott and his crew provided both excellent service and high quality work! '''
Anna F - Aug 27 2014

''' Scott was great! Quick response in the evening and came out early the next day! He was honest and saved us a ton of money. Thank you!! '''
Jessica L - Aug 8 2014

''' One of the most honest, fair, and hard working crews of technicians we've used. Jonathan, who served us this time, did a great job.
This company did an amazing job!! My air conditioner broke the Tuesday before 4th of July, and it was very hot out. I called Nelson Air and requested a next day appointment on a very busy four day holiday weekend. The owner was very professional and 'fit' me into his schedule even though I requested a last minute appointment.
The owner and his friend were honest and told me my options for fixing my air conditioner. They did a great job, and I would definitely use them again and/or recommend them to friends and family. Thank you!
I talked to several HVAC contractors about replacing my units and by far Scott (the owner) had the best prices and seemed the most knowledgeable. He spent over an hour checking everything out and took the time to explain to me everything that needed to be done. He was even looking at ways in which he could save me money on the installation without cutting corners. I also like that your call his cell phone directly and deal with the owner (i.e. no sales people) why spend money on overhead costs that need to passed on to the customer. I would highly recommend giving Nelson Air a call for any of your HVAC needs. '''
Anonymous - Oct 1 2013

''' Great service!!! Called late in the day on the hottest day of the year with a broken AC. They squeezed us in:). Showed up and fixed our problem. They had to come back the next day to finish up and showed up when he said he would! Would highly recommend! Fair pricing too! '''
Anonymous - Sep 4 2013

''' I have used Nelson Air before and found them to be prompt, responsive, and cost competitive. I called them to replace my mothers furnace. It was no longer working and she needed heat. December is cold even in orange county. They understood the urgency, came right out, and started working. She will have heat and they even took the extra step of taping the main duct for leaks to save on future heating bills.
If you need service for heating, air conditioning, or duct work in Orange County, I highly recommend Nelson Air. they can be trusted.'''
Anonymous - Dec 4 2012

''' I dealt with the owner directly & I couldn't be more pleased with their work. They worked around my home remodel construction schedule which was extremely helpful.
Also, their prices are great! We replaced our entire A/C & Furnace unit with all the work being done in 1 day.
I will definitely be recommending them! '''
Anonymous - Jul 13 2012

''' Always professional and punctual.
These guys do the job right the 1st time and if you ever need them to re-check something, they are always willing to go the extra mile. Had them replace a wall mounted AC unit in my apartment. I can't believe my apartment gets cold now. Their prices can't be beat either. I've recommended them to friends, family and co-workers. '''
Cara M - Feb 8 2012

''' As a general contractor there is no one I would recommend higher than Nelson Air. Scotts' work is first class all the way. He shows up on time, he keeps the work area clean and will go the extra mile to make sure the job is done right. He has installed several heating and air systems for me, I even had him install a system for my mother! Our company, Singer Construction only uses Nelson Air for all our HVAC needs. '''
Singer Construction - Feb 3 2011

''' Nelson Air Scott and Danny just finished our install yesterday. We had a complete overhaul done and we are very happy with the work they did. We found them through google and asked for a free estimate based on the good reviews. I'm happy we did. We received three other bids but we never felt a comfort level with the representative that came out. Scott came out himself and walked us through everything and gave us a detailed bid on the spot. The price was excellent and a few days later, the job was done. These guys work hard and are PERSONALLY RESPONSIBLE to make sure the job gets done right. That is a big difference between Nelson Air and the others out there. I absolutely feel that they went above and beyond. I'm a very picky customer and was completely satisfied with the job. DO NOT HESITATE TO CALL THEM. '''
Sean - Jul 8 2010

''' Just wanted to thank scott for a wonderful job on installing my central heating and air conditioning system. He recommended an AMANA HVAC system and the warranty seems unbeatable. All in all excellent job, clean, on time, thorough and easy to talk to. i highly recommend nelson air to all who are in need of heating and or air conditioning. '''
Brian Hunt - Jan 22 2010

''' We had received a couple quotes for a new furnace, but just couldn't afford it. A couple years later it was getting bad. The pilot light kept going out and on occasion we would hear a minor explosion in the furnace closet, which was scaring me. I broke down and decided to get quotes again. Scott showed up (on time!) and gave me a reasonable quote. He was friendly and personable. I felt like I could trust him. He did a beautiful job! He cleaned up after himself, which doesn't happen with all contractors! We have an awesome, new furnace that has never let us down! Thank you Scott ! '''
Jan - Jan 11 2010

''' I just wanted to thank NELSON AIR for a smooth and professional job on changing out my central heating and air conditioning system. They were very accommodating, friendly, clean, professional, etc... I would recommend them to all my friends and family. '''
Olya B - Dec 7 2009

''' Nelson Air does it right the first time. After having bad experiences with big name contractors and so called 'reputable' and 'established' contractors, I learned about Nelson Air through a business associate who used them for residential and commercial applications alike so I decided to give them a try.. In a nutshell, Nelson Air installed what the competitors wanted $10000 more for; a quality turn key heating and air conditioning solution in the shortest amount of time that didn't leave me disappointed in the end.. And for this I recommend and use them to this day for all my HVAC needs. '''
Dan Shelby - Aug 28 2009

''' Nelson Air was a pleasure to deal with in this complicated HVAC (heating and air conditioning) industry. Scott was more than accommodating, the price was very competitive and appealing, he even threw in a couple of extras. I will definitely recommend NELSON AIR to all my friends and family. Thank you for a clean and awesome job. '''
Ron Shirly - Aug 24 2009

''' I just wanted to say that Nelson Air was a pleasure to have at our house. The gentleman Scott was courteous, friendly, clean and extremely knowledgeable & professional. He also proved to have a very keen eye to detail, and was very meticulous, as I observed him creatively installing certain parts for the purposes of being hidden from plain view (which was a nice touch). Pricing was very competitive, and I am glad I went with them, as there were no hassles, with even a few extras tossed in at no charge. I would definitely recommend NELSON AIR to all of my friends and family. Thanks for a wonderful job! '''
Gary Grossman - Jun 2 2009

''' They were on time, clean, very professional, and my heating and air conditioning install looked like a piece of art. Thank you for a pleasant experience... '''
Gabby - May 6 2009

''' great company They WILL beat anyones prices AND give free estimates so you have time to shop around and compare. '''
Craig - Apr 15 2009

''' They gave me air 'm always dying without air conditioner and Nelson Air finally fixed it for me! '''
George - Apr 4 2009

''' Summer Thank you Nelson Air for fixing my air conditioner before the summer months hit. I am so pleased with the service, I have told my friends and neighbors about Nelson Air. '''
Karyn - Apr 1 2009

''' *****Thank You*****Thank you Nelson Heating and Air for your help in getting my air conditioning fixed before the summer months begin. I will refer Nelson Heating and Air to all of my neighbors. '''
Channel - Mar 16 2009

''' *****Thank You*****Thank you Nelson Air for your speedy service in getting my Air Conditioner working before the hot summer months begin. I will refer Nelson Air to all my friends and neighbors. '''
Sal - Mar 3 2009